Cookie Policy
PMC Process Consultants
Last Updated: October 2025
1. Introduction
PMC Process Consultants (“we”, “us”, “our”) is committed to protecting your privacy and complying with the Protection of Personal Information Act, 2013 (POPIA) and the General Data Protection Regulation (GDPR) where applicable.
This Cookie Policy explains what cookies are, how we use them on our website (www.pmc.co.za), what types of cookies we use, and how you can control cookie preferences.
By using our website, you agree to the use of cookies as described in this policy. If you do not agree, please adjust your browser settings or discontinue use of our website.
2. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies may be either “persistent” cookies or “session” cookies:
- Session cookies: Temporary cookies that expire when you close your browser
- Persistent cookies: Remain on your device for a set period or until manually deleted
3. How We Use Cookies
We use cookies for the following purposes:
- To ensure our website functions properly and securely
- To remember your preferences and settings
- To understand how visitors use our website
- To improve your browsing experience
- To analyze website performance and traffic
- To provide relevant content and information
4. Types of Cookies We Use
4.1 Essential Cookies (Strictly Necessary)
These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to actions you make, such as setting privacy preferences, logging in, or filling in forms.
| Cookie Name | Purpose | Duration |
|---|---|---|
| ASPSESSIONID | Maintains session state for website functionality | Session |
| cookie_consent | Stores your cookie consent preferences | 12 months |
| security_token | Security purposes and CSRF protection | Session |
Legal Basis (POPIA/GDPR): Legitimate interest – necessary for website operation
4.2 Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your language preference or region selection.
| Cookie Name | Purpose | Duration |
|---|---|---|
| language_preference | Remembers your language selection (English/Portuguese) | 12 months |
| user_preferences | Stores display and functionality preferences | 12 months |
Legal Basis (POPIA/GDPR): Consent
4.3 Analytics and Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website performance.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users and analyzes website usage | 2 years |
| _gid | Google Analytics | Distinguishes users | 24 hours |
| _gat | Google Analytics | Throttles request rate | 1 minute |
Legal Basis (POPIA/GDPR): Consent
4.4 Marketing and Advertising Cookies
These cookies track your browsing habits to deliver advertisements more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.
Legal Basis (POPIA/GDPR): Consent
Note: PMC may use marketing cookies if you consent to their use.
5. Third-Party Cookies
Some cookies on our website are placed by third-party services. We do not control these cookies and recommend reviewing the privacy policies of these third parties:
- Google Analytics: https://policies.google.com/privacy
- Google Translate: https://policies.google.com/privacy
6. Your Cookie Choices and Rights
6.1 Managing Cookie Preferences
You have the right to decide whether to accept or reject cookies. You can:
- Use the cookie consent banner when you first visit our website
- Configure your browser settings to refuse all or some cookies
6.2 Browser Settings
Most web browsers allow you to control cookies through their settings. To find out more:
- Google Chrome: Settings > Privacy and security > Cookies
- Mozilla Firefox: Options > Privacy & Security > Cookies
- Microsoft Edge: Settings > Cookies and site permissions
- Safari: Preferences > Privacy > Cookies
Please note: Blocking all cookies may affect your ability to use certain features of our website.
6.3 Your Rights Under POPIA and GDPR
You have the following rights regarding your personal information:
- Right to Access: Request copies of your personal information
- Right to Rectification: Request correction of inaccurate information
- Right to Erasure: Request deletion of your personal information
- Right to Restrict Processing: Request limitation of how we use your data
- Right to Object: Object to processing of your personal information
- Right to Data Portability: Request transfer of your data to another party
- Right to Withdraw Consent: Withdraw consent at any time
7. Data Security and Retention
We implement appropriate technical and organizational measures to protect cookie data from unauthorized access, alteration, disclosure, or destruction.
Cookie data is retained for the periods specified in Section 4, after which it is automatically deleted. You can delete cookies manually at any time through your browser settings.
8. Children’s Privacy
Our website is not directed at children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Cross-Border Data Transfers
Some of our third-party service providers (e.g., Google Analytics) may process data outside of South Africa. We ensure appropriate safeguards are in place to protect your personal information in accordance with POPIA and GDPR requirements.
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. The “Last Updated” date at the top indicates when the policy was last revised.
We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact Information
If you have questions about this Cookie Policy or wish to exercise your rights, please contact us:
PMC Process Consultants
Information Officer: Phillip Mills
Email: info@pmc.co.za
Phone: +27 84 242 0011
Address: Cape Town
12. Regulatory Authority
If you believe we have not handled your personal information properly, you have the right to lodge a complaint with:
South African Information Regulator
Email: inforeg@justice.gov.za
Website: www.justice.gov.za/inforeg
13. Consent
By clicking “Accept” on our cookie banner or continuing to use our website, you consent to the use of cookies as described in this policy.